Customer Testimonials

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DealerRater Jul 18, 2025

Everyone in the dealership was very professional and welcoming. I recommend anyone looking for a new vehicle to purchase from Pellegrino.

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DealerRater Jul 17, 2025

From the first moment I had contact with Pellegrino about the Jeep I ultimately purchased that was just on it's way from being manufactured I was treated with respect and dignity, they were 100%fair and honest in all dealings and at all levels. They were also fast to respond to any questions, including my first inquiry.

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DealerRater Jul 14, 2025

It was easy to schedule an appointment, and the service was done very quickly and well.

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DealerRater Jul 14, 2025

Very up front and straight forward with communication. They seem to care about the customer.

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DealerRater Jul 13, 2025

We first inquired via email about ordering a new Jeep. The initial response we received from Jennifer was reason we decided to order thru Pellegrino. She replied in such a friendly and casual manner we knew we would feel comfortable with her as a sales rep! The only thing we were not completely happy with was despite the fact that we were told that there would ALWAYS be a sale/rebate/incentive available, when we picked up our Wagoneer there were apparently none. We were told over the phone that somebody was working on getting all the rebates and incentives ... Read More

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DealerRater Jul 13, 2025

The entire buying process was so easy. Rich was very helpful and informative. He took time with us as we made our final decision. Anthony was great as well, very polite and kind. Pelligrino was never pushy and a pleasure to work with.

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DealerRater Jul 10, 2025

Pelegrín’s Jeep provided excellent service and communicated with me so that I understood what work was being done.

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DealerRater Jul 9, 2025

My experience over the years with Pellegrino sales and service has been nothing but top-notch. I highly recommend.

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DealerRater Jul 8, 2025

This is my second Jeep that I had gotten from Pellegrinos as well as from Jen, Jen had also helped me get the insurance straightened out as well, she was a great help!

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DealerRater Jul 5, 2025

I have always had good experiences with this dealership over the years. I have purchased a variety of Jeep vehicles and have been pleased with each of them and the service provided. The problem that this Compass encountered seemed complicated. I was given explanations each day. Also I was provided with a vehicle to use while the problem was solved. The car is running well!

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DealerRater Jul 4, 2025

Everything went smoothly front start to finish. The people were great. A totally positive experience.

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Facebook Jul 3, 2025

This is the second jeep we purchased both with Harris. Harris is the best never made us feel pressured and was very informative. We love Harris and the reason we came back. Everyone at Pelligrino was great!

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DealerRater Jul 3, 2025

Excellent service. Anthony and Rich were great to work with. Would recommend for sure. Check them out

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DealerRater Jul 1, 2025

Great service department. My Cherokee was fixed in less time then I was expecting. I will continue to service my vehicle at Pellegrino.

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DealerRater Jun 28, 2025

Trustworthy and reliable. This is our 4th purchase from Pellegrino Jeep & we always leave satisfied!

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DealerRater Jun 26, 2025

One of the best dealerships I’ve been to. I purchased my vehicle and have it serviced here. I pass at least 2 other Chrysler dealerships on my way to this one because of their excellent service.

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DealerRater Jun 26, 2025

Scheduling an appointment was quick, and dropping off my car the night before was convenient. However, I only needed an oil change and so I requested my car be ready by 3 PM. I arrived at 4:30 PM to find my car was still being worked on. This was surprising as the tech called me at 7:15 AM to double check what needed to be done.

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DealerRater Jun 25, 2025

This is our 3rd car purchase from Pellegrino and I have to say that my husband and I have had an excellent experience with Pellegrino and Harris. We would recommend Pellegrino to anyone shopping for a vehicle.

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Facebook Jun 24, 2025

Pellegrino has been a pleasure to work with! I recently completed my second lease with Pellegrino, and the experience has been top notch. What made it even better is that I am out of State and the service was still impeccable. The delivery process was a breeze as well. Harris is an absolute gentleman, who uses warmth and class to make a typically stressful experience feel like you are interacting with a long time friend. I can't say enough positive about Harris and the Pellegrino experience. I will certainly continue my relationship with them and hope to get my ... Read More

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DealerRater Jun 23, 2025

I am writing to express my sincere appreciation for the exceptional experience I recently had at Pellegrino dealership. From the moment I arrived, I was impressed by the professionalism and courtesy demonstrated your entire team. Every interaction felt genuine and personalized, and I was particularly grateful for the time and attention given to understanding my specific financial needs and limitations. Unlike other dealerships I've visited, your team took the time to explore various financing options and work with me to find a solution that was both practical and affordable. This commitment to customer satisfaction, combined with your respectful and ... Read More

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DealerRater Jun 23, 2025

Very happy with the knowledge and friendliness of the staff. Would come back again if I were looking for a different car.

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DealerRater Jun 21, 2025

Everyone was friendly and nice. Things were explained well and I will recommend my friends there

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DealerRater Jun 20, 2025

Would be nice if they actually diag a car properly. Say it was my ac condenser but actually was a loose hose and o-ring

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DealerRater Jun 20, 2025

Patrick Brown was an extremely friendly, helpful and knowledgeable salesman. We enjoyed our experience and would highly recommend him.

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DealerRater Jun 20, 2025

Rich was friendly and answered all of my questions. He made buying my brand new car a pleasurable experience!

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DealerRater Jun 20, 2025

I cannot convey strongly enough the wonderful experience I had purchasing my vehicle. No pressure to upgrade or buy above my given budget, sitting with me going over every detail of the vehicle, and financing options. Harris, Anthony and Brian put me at ease at what was a very stressful situation of having to purchase a vehicle after losing my vehicle in an accident. I cannot recommend Pellegrino enough to everyone. Thank you to the Pellegrino Team!

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DealerRater Jun 20, 2025

I immediately received assistance from Rich. He listened to what I was looking for and took a tremendous amount of time to answer question after question. Test drive was amazing to include support in understanding all aspects about the vehicle. While it takes time to buy a vehicle I was in constant contact with all involved with the sale. Huge thank you for a positive experience!

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DealerRater Jun 19, 2025

love it everybody did a great job and was helpful and courteous in every way

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DealerRater Jun 19, 2025

Everyone was amazing! I will definitely go back to Jenn/Pellegrino when I am ready for my next vehicle.

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DealerRater Jun 13, 2025

Was and easy no pressure process in trading in and purchasing a new vehicle form Pellegrino Chrysler Jeep.

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DealerRater Jun 13, 2025

I brought my truck in with a 4wd drive light coming on and not fixed.

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DealerRater Jun 10, 2025

It is always a pleasure to work with this dealership. Everyone is attentive, personable and expeditious.

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DealerRater Jun 6, 2025

Excellent service!! Rich was wonderful to work with. So knowledgeable and explained all the features of my new vehicle

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DealerRater Jun 6, 2025

Trying to rook customers for thousands over fair market value for a used car with sales staff who attempt to waste your time reading you into the dealership for price negotiations only to find out from Vince that there are NO negotiations on his prices…..right know what the left one is doing there or what?! Seemed insulted given tone of his voicemail which I’ll gladly play back to his boss 😎. Found the same vehicle elsewhere just now with a difference of 6,000 miles but also it’s 8,000 cheaper than Pelligrino ! So I guess this clown did me a favor ... Read More

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DealerRater Jun 3, 2025

Great deal on a nice car..my wife was completely satisfied with my purchase...although she would have prefered a lower payment...lol.Harris was a great salesman to deal with and Brian was great to talk with while finishing up the paperwork...

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DealerRater Jun 3, 2025

Harris & Anthony were incredibly knowledgeable, answering all of my questions with honesty and patience. What really stood out was Harris and Anthony was the ability to listen to what I needed and guide me to the perfect vehicle without ever making me feel rushed or upsold. What an outstanding experience I will always buy from Pelligrino in Woodbury. Warmly Lisa Flacco

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DealerRater Jun 3, 2025

We had an exceptional, hassle-free, purchase experience at Pelligrino where everyone left us with a positive impression. Bobby V. welcomed and attracted us with his low-pressure, laid-back, sales approach. Russell and Brian from the management department proved to be two of the most professional, gracious and genuine people you will ever do business with! Harris went above and beyond to take care of all of our needs before and after the purchase with patience and professionalism. I highly recommend Pelligrino!

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DealerRater Jun 2, 2025

Experience with Service Dept. couldn't have gone better. The ending result was what I expected with no surprises.

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DealerRater May 31, 2025

Experience couldn't have gone better. Called to check on a car. Rich confirmed stock and we made appt. They were fair and professional. Never felt uncomfortable. We made a deal and we were in and out. They even offered us pizza! Worth the ride. Highly recommended!

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DealerRater May 30, 2025

Jennifer Toce was my sales person she was great very helpful this is the second jeep I have got from her

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DealerRater May 29, 2025

This is my second car from Pellegrino. It’s always a pleasant experience there. No pressure. I recommend them to family and friends.

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DealerRater May 29, 2025

We just purchased our 4th vehicle at Pellegrino. Everyone is very helpful and friendly. Definitely recommend!

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DealerRater May 28, 2025

Jennifer was very easy to work with. She listened and answered all questions in a prompt manner. Buying out of state is difficult but Pellegrino made the process smooth. I’d recommend buying from this team.

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DealerRater May 28, 2025

Once again a very comfortable place to deal buying a car and people were great They followed with aftermath

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DealerRater May 24, 2025

The service department is real bad I took my tire at 9 AM at 3 PM. Still wasn’t done. they told me they can’t fix it. They had to put the spare on

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DealerRater May 23, 2025

Everyone we met with we were treated with professionalism and kindness. Process was explained thoughtfully and thoroughly.

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DealerRater May 20, 2025

Salesman was friendly and professional. Brian made the financing paperwork process go quickly and smooth.

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DealerRater May 20, 2025

Although the dealership was 2 hours from my home it was well worth the trip. My 13 year old son was with me. The place was clean and Brian Hastings was so polite and courteous. I would highly recommend this dealership to anyone!! They were willing to work with me and help me get the best deal out there that fit my family’s needs!!

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DealerRater May 18, 2025

Harris and Anthony are phenomenal. It was relaxed and easy. There were no high pressure sales tactics. Definitely would recommend a friend

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DealerRater May 18, 2025

Friendly, excellent service n professional by Jennifer n her associates ~ highly recommend!!! 2x leasing here!

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DealerRater May 17, 2025

This is my second Jeep purchase from this dealer, would recommend them to anyone looking to purchase a Jeep. Harris Shulman was very helpful and made the transaction a very pleasant experience.

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DealerRater May 14, 2025

Great customer service! The entire team makes you feel very welcome and the service was fast.

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Facebook May 10, 2025

Salesman was very knowledged about my Grand Cherokee and service to resolve a leak was quick.

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DealerRater May 9, 2025

Rich was great! Very knowledgeable with the brand and various models. Answered all the questions we had and made the buying experience a breeze!!

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DealerRater May 8, 2025

We love Pellegrino Jeep, along with Harris!!! So wonderful to work with, my choice every time!!!!! The team at Pellegrino Jeep are always friendly, Familiar faces through many years of transactions indicates that you are in good hands.

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DealerRater May 7, 2025

I was nervous b/c the fix took two days but I was happy b/c everything works amazing and they were so thorough and detailed. Amazing work

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DealerRater May 7, 2025

Purchased my 4th jeep from Harris at Pellegrinos. Harris and Pellegrinos are like my family.

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DealerRater May 3, 2025

Very easy transaction. No hiccups. Dealership was honest and up front with negotiations. Very pleased with the outcome

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DealerRater May 3, 2025

What a pleasure very comfortable not pushy love Patrick and Anthony later on spoke to Vincent and that sealed to deal with the finances again not pushy they work together as a team they trusted that I know what I'm looking for and what I wanted to spend

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DealerRater May 3, 2025

Wonderful experience from day one very comfortable not pushy they trusted that I know what I want and I like that Patrick and Anthony were fabulous Vincent also eased my mind when it came down to finances I appreciate their help and I highly recommend them

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DealerRater May 1, 2025

it was a good purchasing experience. Rich Allen was very knowledgeable about the inventory and the workings of the vehicle. The paper work went smoothly. I would recommend Pellegrino Jeep and Rich Allen to anyone looking to purchase a vehicle.

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DealerRater May 1, 2025

Rich was very accommodating and easy to work with, would recommend coming back to him specifically.

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DealerRater Apr 30, 2025

I have leased all of my Jeeps from this dealership and they are always very friendly, willing to work with their customers, but there is never any pressure into purchasing a vehicle that you aren’t sure about. You can tell they truly care about getting you into the car you love!

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DealerRater Apr 30, 2025

This is our second car in two weeks - again Rich was great with us- he was/is very informative and helpful throughout the process- we are happy with our cars and can call Rich a friend.

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DealerRater Apr 29, 2025

Jim was very communicative throughout the entire process and provided constant updates. He was quick to offer a loaner car when the fix took longer than expected.

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DealerRater Apr 28, 2025

This is the second vehicle I leased through Rich and Vince. They made the process incredibly painless, and are knowledgeable, kind, and responsive. I am appreciative of their opportunity to work with them again, and would 100 percent recommend them to others!

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DealerRater Apr 28, 2025

Very happy with my salesman Patrick. Very helpful with leasing my new Compass. He had helped with my Wrangler too

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DealerRater Apr 28, 2025

They were fantastic! I never felt pressured only informed. My last 2 car purchases were other dealerships and I never wanted to buy a new car again. I was dreading it. They made the entire experience easy and pleasant. I will be recommending Pellagrino to everyone I know!

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DealerRater Apr 28, 2025

Harris was a very cool guy and very easy to talk to. Very helpfu. Thanks.

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DealerRater Apr 28, 2025

I dropped off my Jeep Grand Cherokee for an oil change, which was completed in two hours. The Jeep Wave program's benefits outweigh its costs. Additionally, the service center fixed a nail in one of my tires at a reasonable price. I've been a satisfied Pellegrino customer for years

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DealerRater Apr 25, 2025

The service was great, Rich helped a lot with the process making it easy and less stressful. This is my second purchased with Rich and as always it went smooth !!

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DealerRater Apr 25, 2025

Brought my car in to have the hood support replaced. Jim took it right into the shop and it was ready in less than 30 minutes!

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DealerRater Apr 25, 2025

I arrived a bit early and Jim took my car right into the shop. I was having the hood support replaced and within 15 minutes Jim told me my car was ready!

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DealerRater Apr 23, 2025

They treat you like very good friends They were VERY patient with us We will recommend

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DealerRater Apr 23, 2025

Everyone we dealt with at Pellegrino was very friendly and easy to talk to. Mr.Allen was very friendly and helped us through the whole process- I would highly recommend him and the dealership to anyone. If we could rate Rich with more stars we would.Brian also took his time and went through all the financial questions and answers for us - Thank you also.

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DealerRater Apr 22, 2025

I’ve been dealing with them for many years and many vehicles. Always a pleasure!

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DealerRater Apr 20, 2025

To say I had such a great and positive experience is an understatement! They made shopping for a new vehicle painless, which is unheard of. I will return again, as well as refer them.

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DealerRater Apr 20, 2025

I met Jennifer by happenstance outside of Pellegrino Dealership. As a woman I was already impressed in her being a woman dealer. She is excellent, honest spirit and if she doesn't know, will found out for you. We have done 3 deals with eachother thus far and hopefully this is my last one for years to come

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DealerRater Apr 20, 2025

Just like the sitcom CHEERS, a dealership that makes you feel comfortable & trustful like family

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DealerRater Apr 20, 2025

Jim was very helpful and got to the bottom of the issue with our Freedom sun panels. While it will require a return visit, Jim has assured us he will get us a loaner vehicle!

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DealerRater Apr 20, 2025

Pellegrinos was a great place to by my Jeep! The staff is so knowledgeable and helpful. The whole process was quick and painless.

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DealerRater Apr 17, 2025

Quick service. Friendly staff. Answers all questions and explains things thoroughly. I will always use the dealership to service my Jeep.

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DealerRater Apr 15, 2025

Patrick was Awesome!! He explained everything and helped us with whatever we needed!!!!!! He was not pushy about us buying our Jeep, which it made me feel like it was my choice to get the Jeep. Thank you very much for everything!!!!

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DealerRater Apr 13, 2025

Had such an amazing experience purchasing my first car ever today! Amazing staff and environment!!

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DealerRater Apr 12, 2025

Everything was great.Patrick was very helpful and nice. As he always is.Thank you

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DealerRater Apr 11, 2025

Our salesman Rich was phenomenal! We went to another dealer that we had previously purchased from and ultimately walked away. That was actually the best thing that happened because it brought us Pellegrino. We had an amazing experience from the moment we walked in the door. We never felt pressured, there was full transparency and no gimmick's! Pellegrino and Rich have made lifelong customers!

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DealerRater Apr 10, 2025

Had an awesome experience at Pellegrino Jeep! Harris and the rest of the team were great. This is my second time working with them and won’t be my last. They make you feel like part of the team from the minute you walk in. No hassle sales pitches! Just honest from beginning to end! Highly recommend to anyone! PS. Harris my wife loves her new ride.

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DealerRater Apr 10, 2025

Disappointed with the service department. Paid for a service and did not get a complete job.

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DealerRater Apr 9, 2025

On my 6th Jeep from Pellegrino. Always great dealing with Anthony and Patrick. Wouldn’t go anywhere else.

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DealerRater Apr 9, 2025

Always a pleasure..they lived up to my full expectations..the service and sales people are always great

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DealerRater Apr 9, 2025

I was able to get an appointment within days of my call. The service department was helpful and quick to get my oil changed and tires rotated.

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DealerRater Apr 8, 2025

As Jim being the service manager, he personally took care of my new pre-owned Jeep in reassuring me that everything was okay in regards to what I needed to be looked at.

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DealerRater Apr 8, 2025

Once I got past the scheduler service was great. She is always rude and makes me feel like I am an inconvenience. I have been using your service department for many years and she makes me dread calling to set up service. The service department itself was patient, thoughtful and reassuring. Mike made sure to address all my concerns, kept me updated and if unsure of the answer he utilized his resources and got back to me.

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DealerRater Apr 8, 2025

From the number of jeeps we've got from pellegrino, it's always been an awesome experience we will keep going.

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DealerRater Apr 8, 2025

I love this place! The team at Pelligrino are so friendly and knowledgeable and they do not treat customers like a paycheck. They actually care about putting you in a car you'll enjoy a can afford. I've purchased my last 4 vehicles from here and have referred many others that had the same expeience. Since my last salesman retired, Jennifer stepped in and helped me as if we known each other for years! She made the whole purchase seemless and I wasn't there all day. In and out in less than 2 hours. She even gave me her personal ... Read More

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DealerRater Apr 7, 2025

Amazing service! I highly recommend & will continue to be a loyal customer! Very detailed; amazing communicators.

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DealerRater Apr 7, 2025

Great service! Have gotten multiple vehicles from Pellegrino. Very pleased! Will refer anyone and everyone to them!

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DealerRater Apr 6, 2025

good job by all survey always to long i will be back in 4 years

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DealerRater Apr 6, 2025

Back in January I ordered a jeep optioned out exactly how I had always wanted. My sales person Rich and the rest of the people at Pellegrino, appreciated my business much more than the other local dealerships in the area. They were not only competitively priced, they were also very friendly and customer centric this was a refreshing change, to most of my car buying experiences. I felt like they truly appreciated my business, and they made the buying experience smooth and efficient. When the jeep was delivered they called to make an appointment for me to come in and ... Read More

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DealerRater Apr 5, 2025

The dealership has been in the area for many years .. due to the pleasant and friendly staff. The buying experience exceeded our expectations. Well done!

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